Day 1 — Programme
Opening day of #F2FCongress25 — Monday, 28 April 2025
9:00-13:00 - Registration, side-meetings & individual lunch
Feel free to get together in individual side-meetings until we kick off the Congress at 13:00.
12:30-13:00 - Find your buddy / Newbie Session
Elsbeth De Ridder – Save the Children International (ESP/UK)
Filipa Morais – SOS Children’s Villages International (PRT)
Kickstart your congress experience by connecting with fellow first-timers and finding a buddy to join you throughout the event!
13:00-13:30 - Opening 1 & 2
Ruth Williams – Austrian Fundraising Association (AUT)
Elsbeth De Ridder – Save the Children International (ESP/UK)
Face-to-Face in 2025: Finding Hope in Human Connection
Level: Beginners & Advanced
In a world of declining trust, AI, and staff retention struggles, where do face-to-face fundraisers belong? This honest keynote delves into the challenges we face and explores our vital role in the future of fundraising. Together, we’ll celebrate the power of human connection and the magic that emerges from millions of serendipitous one-to-one conversations every day. You’ll leave inspired to embrace the unique opportunities that only face-to-face fundraising can create… starting right here at this conference!
14:30-14:45 - Room Change
14:45-16:00 - Parallel Sessions
Nadine Koelzig – Action against Hunger (GER)
Cristina Beldarrain Gonzalo – Action against Hunger (ESP)
Sharing is Caring - the importance of interconnectedness of international F2F networks
In an interconnected world, F2F fundraising within an international organization presents both challenges and opportunities. Using Action Against Hunger’s case study, we will delve into the complexities of coordinating efforts across diverse locations, tackling issues such as resource management and strategy alignment. How can we effectively navigate the obstacles posed by varying operational contexts? What innovative strategies can we share and implement to drive success?
Let’s find out!
#Networking #InternationalF2FNetworks #CaseStudy
Sherry Bell – Grow Fundraising & Consulting Inc. (USA)
Ken Peterson – Autism Spectrum Disorder Foundation (USA)
F2F IS for Small Nonprofits too!
Level: Beginners & Advanced
Do you wonder how to optimize F2F for organizations with limited investment resources? Or maybe you have a F2F campaign but the retention falls short of expectations? Join us to review multiple case studies across two nonprofits with limited brand, resource and infrastructure. Does OTG F2F work? And what would happen to F2F acquired sustainers if staff and financial resources were not concerns?
#F2F_OneTimeGiftAcquisition
The Future and Challenges of Digital Training in F2F Fundraising
Level: Beginners & Advanced
Digital training has exploded in recent years, yet in F2F fundraising, most training still happens… well, face-to-face—and for good reason. But is it time to embrace digital solutions as well? This session explores the challenges and opportunities digital training presents for our sector. Can digital training enhance your programs without replacing what works? Drawing on my experience developing digital programs, I’ll share practical insights, weigh the pros and cons, and demonstrate how effective digital training can drive team efficiency and results.
#Training&Development #Learning&Development
From Silos to Synergy - Uniting Programme and F2F Fundraising Teams for Excellence
Level: Beginners & Advanced
What if your F2F team could collaborate seamlessly with Programme, Events, and other teams to achieve fundraising excellence? How can uniting all teams drive success and improve results? What strategies can elevate performance, foster collaboration, and enhance learning? In this session, you’ll explore how to create synergy across teams, boost performance, and gain cultural insights—empowering Fundraising Managers, Field Managers, Agency Managers, and Events Managers to make a greater impact.
#Face_to_Face_Fundraising #Collaboration
The Third Way: Transforming F2F with Cooperation
Level: Beginners & Advanced
Ready to rethink the future of face-to-face fundraising? Discover a new model, launched in 2023, alongside traditional agencies and in-house teams, now fully operational in Belgium and the Netherlands. In this session, we’ll dive into the world’s first F2F cooperative, created by top NGOs. What can you learn from this fresh, innovative, and sustainable approach? We’ll share the wins, the hurdles, and how your market could benefit from this new way of working.
#Innovation #SharedOwnership #SocialEntrepreneurship
Building Trust and Sustainability: How Self-Regulation Strengthens and Future-Proofs Your Charity’s Fundraising
Level: Beginners & Advanced
Robust self-regulation is key to the charity sector’s sustainability and public trust. This session explores how organisations can reduce government oversight by demonstrating ethical practices. While implementing self-regulation can present challenges, the benefits are clear: charities can future-proof fundraising, comply with changing regulations, and enhance public trust. Through collaboration, the sector can navigate challenges and emerge stronger and better equipped to serve their communities.
16:00-16:30 - Coffee Break
16:30-17:15- Interactive Session
Understanding Global Trends in Fundraising and the Evolving Role of Face-to-Face
Level: Beginners & Advanced
Key shifts in the global landscape are reshaping fundraising, ranging from changing donor motivations to evolving consumer behaviour, and many organisations are struggling to adapt. In this evolving context, face-to-face engagement is emerging as a critical component for organisational sustainability. This session explores the trends driving changes in donor engagement, the best practices fundraising teams need to adopt to thrive, and the considerations for incorporating face-to-face interactions within this dynamic fundraising mix.
#GlobalTrends #BestPractice
Global Face-to-Face Fundraising Survey 2024/25
Level: Beginners & Advanced
The devil’s in the details! Please join us to review the results of the first ever global F2F survey! This survey has been sent to everyone everywhere: Cape town to Korea or Chile to Croatia we have asked questions from the global F2F network covering topics such as fundraiser satisfaction to connection to the cause, performance pay, training insights and more. This is the first ever global research into F2F fundraiser satisfaction and it guarantees to provide value and insights to help facilitate the sustainability of the channel. Miss it or Miss out!
Instant Clinique / Burning Questions
Level: Beginners & Advanced
This non-conventional session will seek answers to the most burning question of F2F.
- How to keep & motivate Z-generation fundraisers?
- How to convince your director to invest into F2F?
- Do you have your own question? Do not hesitate! Drop it in anonimously or stand up and raise it.
You will get insights from the panel experts and from the wisdom of our F2F crowd.
From 19:00 - Free Evening
From 7:00 PM onwards, enjoy time to explore Vienna or connect with fellow attendees at your own pace.
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